In this episode, you will hear how several business rely on blind faith to keep their operations afloat. As you could imagine this is not good for the longevity of any business. Shakira Brown, a.k.a The Small Biz Whisperer shares three really bad and scary consumer experiences that she encountered in under one hour in two different towns. Even if you do not operate a retail service business you can learn a thing or two or at least the stories will give you food for thought when it comes to employee matters. These stories all relate to mastering the moment of when consumers are ready to buy, so don't miss this episode. If you like it be sure to share your review in iTunes!
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