Moment Masters Small Business Podcast

Episode 4 - Customer Service as a Business Strategy

August 12, 2016

In episode 4, Award-Winning PR and Marketing Expert Shakira M. Brown (The Small Biz Whisperer) shares some of her personal and professional insights on how small businesses can use customer service as a business strategy. She explains that customer service can be a differentiator for small businesses – a way to set your products and services a part from your competitors.  If you have ever said, “customer service is dead" when you had a bad experience and you own a small business this episode is for you. Learn three ways to incorporate customer service into your business strategy.

Listen to this podcast to hear the strategies you need turn your customer service into a money maker.

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Follow Me: @SmallBizWhisper

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